The heavy motor transport industry is changing

The pressures of the pandemic have led to the digital transformation of the HMIA team and their clients.

For the heavy motor transport industry, the necessity to provide Australians with the supplies they need has never been greater.

At HMIA, while we’re very thankful not to have been an industry in decline, we recognise that the increased volume of transport work, and subsequent pressure on everyone in our industry, has meant making some key changes to our own business. This has included hiring key staff, investing further in technology and expanding our on-the- ground presence in several states.

We are also increasing our support for the mental health of the workforce that is truly keeping Australia’s wheels in motion right now through our sponsorship of Healthy Heads in Trucks & Sheds. If you’ve been following us on LinkedIn, you would have seen that Healthy Heads in Trucks & Sheds have launched their free National Mental Health and Wellbeing Roadmap for the road transport, warehousing, and logistics industries. We’re proud to support this incredible not-for-profit as it continues to address one of the biggest challenges facing the health and wellbeing of our industry’s most important resource: its people.

To meet the growing demands for our services, our team has grown too. Cameron Smith has relocated from Sydney to Queensland to work closely with our Queensland partners as their dedicated Client Relationship Manager. We’re particularly excited to have the highly regarded Client Relationship Manager Meaghan Dell join our team in Victoria. And our very own Kathleen Richards has been promoted to Claims Manager in Sydney. We congratulate all three on their recent appointments and wish them well in the future.

Like many of you, our team is currently working remotely through various lockdowns. Rather than let it get us down, it’s been a wonderful reminder of just how agile and innovative our team has become. Thanks to our ongoing investment in digital transformation, we’re proud to say our team is still here for you whenever you need them.

Given the increased pressures on heavy motor transport, our ability to not just maintain our service, but also increase it, is something we’ve been especially proud of over the past few months.

We’re glad to see so many more of our clients recognise the benefits of risk management, particularly in these uncertain times. We’ve seen a strong growth in the demand for our risk management services to assist in managing operational risks and reducing occurrences of claims. If you haven’t yet taken advantage of our technology excess discount, be sure to raise it with your Client Relationship Manager.

If you want to stay ahead of industry news, make sure you follow us on LinkedIn at linkedin.com/company/heavy-motor-insurance-australia