ABOUT US
Heavy motor fleets have very specific needs, but at HMIA we’ve got them covered.
We offer a service to brokers and their clients that’s fast, transparent and reliable.
Our wheels are always
in motion, but they’re never spinning.
Like your business, we understand the importance of moving ahead. We’re not going to sit still when there’s ground to be covered.
That’s why we’re always moving towards a better way to take care of brokers, giving you the best tools to care for your clients.
Solid service,
every time.
We’re here when you need us, to ensure every claim or quote runs smoothly from start to finish.
That’s why we’re committed to providing efficient service, so you leave us with all pistons firing.
Like a well-oiled
machine.
Our claims management is handled in-house, we negotiate directly with the broker and there are no unnecessary hoops to jump through.
We only hire the most experienced and talented heavy motor insurance specialists, which means your claims are in expert hands.
Our team is here for you.
Here's a little something about them...
Management
Michael Zaknic
Chief Executive Officer
“We understand that brokers today have an important strategic role to play when it comes to protecting their client’s businesses.
Our focus is purely on empowering heavy motor brokers by providing them with access to our expertise and delivering great service. This way they can deliver the best insurance programs for their clients. ”
~ Michael
Our focus is purely on empowering heavy motor brokers by providing them with access to our expertise and delivering great service. This way they can deliver the best insurance programs for their clients. ”
~ Michael
James Pasfield
General Manager
“Having worked in both law enforcement and insurance, I’ve learnt how to identify, assess and act on risks as they arise. Helping clients know when to seize opportunities and manage risk is something that I’ve been doing for over 22 years now.”
~ James
~ James
Vicky Takos
Operations Manager
“I take great pride in enabling and supporting our team to succeed. I’m all about empowering them to make decisions, influence industry, and most importantly, support people in need.”
~ Vicky
~ Vicky
Sales and Distribution
Alex Matterson
Business Development Underwriter - NSW
“We use our knowledge and experience to understand and determine risk. We’re not robots—we really care about our clients and we bring a personal touch to everything we do.”
~ Alex
~ Alex
Teresa Allomes
Client Relationship Manager - QLD
“It’s a privilege to be a part of the team at HMIA. What we do plays a crucial part in helping clients get back to business as efficiently as possible.”
~ Teresa
~ Teresa
Meaghan Dell
Client Relationship Manager - VIC, TAS & SA
“Having been a broker previously, I truly understand the challenges brokers face when wanting to deliver the best for their clients.
That’s why I really enjoy developing strong relationships—we’re a team after all, and it’s so satisfying when we achieve mutually beneficial results.”
~ Meaghan
~ Meaghan
Underwriters
Ron Aliberti
Underwriting Manager
“With over 45 years’ experience in the insurance profession, I am passionate about ensuring our staff are able to satisfy and exceed the requirements of their roles, through a combination of up-skilling, confidence in their own ability, support and humour. This enables each HMIA underwriter to be able to negotiate with confidence with an innate ability to ‘keep it real’.”
~ Ron
~ Ron
Jonathon Vasconez
Senior Underwriter
“My strength is my ability to learn quickly and adapt to the situations. I hold the utmost respect for my colleagues and clients and will always work to better the team and maximise our efficiency.”
~ Jonathon
~ Jonathon
Amir Atto
Senior Underwriter
“I’ve been in the insurance game for 12 years and I see that my purpose is to provide peace of mind for every client I see.”
~ Amir.
~ Amir.
Alex Matterson
Business Development Underwriter
“We use our knowledge and experience to understand and determine risk. We’re not robots—we really care about our clients and we bring a personal touch to everything we do.”
~ Alex
~ Alex
Saad Khan
Underwriter
“As an underwriter, I really love the challenge of managing risk. After 15 years in insurance, I’m so excited to see where AI and data will take the industry next.”
~ Saad
~ Saad
Jon Butler
Underwriter
“Over the last few years, I have spent more time in trucks than I ever had before. I get the pressures that operators are facing, especially when it comes to having their units off the road. Not only do I have an understanding of how the whole insurance process works, I also know what it’s like out there for our heavy motor operators and how their insurance needs fit into their overall business.”
~ Jon
~ Jon
Claims Contacts
Kathleen Richards
Claims Manager
“It is easy to make promises but it’s more important to keep them. When a claim is lodged, that’s the opportunity we get to deliver on the promise and help our clients get back on the road as smoothly as possible.”
~ Kathleen
~ Kathleen
Tom Abrahams
Senior Claims Consultant
“At HMIA, we help you prepare for the future by making sure everything is in order in the present. We’ll give you the peace of mind now, so you don’t have any regrets moving forward.”
~ Tom
~ Tom
Joseph Moorcroft
Senior Claims Consultant
“I am driven, well organised, and thrive on delivering quality solutions to clients in a timely manner with a high standard of personal service.”
~ Joseph
~ Joseph
Paul Horwood
Senior Claims Consultant
“The best advice I’ve received is ‘just get it done.’ With my broad knowledge of the insurance industry, I like to handle any claim from start to finish and do just that—get it done.”
~ Paul
~ Paul
Diego Arellano
Claims Consultant
“What I enjoy most about my job is that I’m able to help clients when they’re going through a difficult time.”
~ Diego
~ Diego
Calvin Caamino
Claims Consultant
“Every single claim is different in its own way. My role is to find the best possible outcome to resolve the matter at hand so that our clients can get back on the road as efficiently as possible.”
~ Calvin
~ Calvin
Stephanie Yeung
Claims Consultant
“I am proactive in claims management and know the importance of asking questions to get the bigger picture. I like to ensure my brokers are always informed and updated. Transparency is one our core values at HMIA and I believe this is what our relationships and reputation are built on.”
~ Stephanie
~ Stephanie
Sebastian Gonzalez
Claims Consultant
“Every claim is different. I love that my job enables me to get involved with every aspect of the claim—from start to finish. There’s always something new to learn.”
~ Sebastian
~ Sebastian
Sophie Strange
Junior Claims Consultant
“What sets me apart is that I love connecting with people. I take a keen interest in every person who calls up, or walks through the door.”
~ Sophie
~ Sophie
Risk Management
James Pasfield
Risk Management Specialist
“Having worked in both law enforcement and insurance, I’ve learnt how to identify, assess and act on risks as they arise. Helping clients know when to seize opportunities and manage risk is something that I’ve been doing for over 22 years now.”
~ James
~ James
Operations and Compliance
Vicky Takos
Operations Manager
“I take great pride in enabling and supporting our team to succeed. I’m all about empowering them to make decisions, influence industry, and most importantly, support people in need.”
~ Vicky
~ Vicky
Taylah Snow
Legal and Compliance Officer
“Having a background in law as well as degree in business management means that my approach to legal decisions is supported by an understanding of what business owners want and need.”
~ Taylah
~ Taylah